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Privacy Policy for Synaptic Harbor

Effective Date: January 2023

At Synaptic Harbor, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, educational tools, workshops, and related services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping address, and other contact details.

  • Account Information: Username, password, and profile information if you create an account to access our services.

  • Payment Information: Credit card or other payment details provided for the purchase of our products or services.

  • Usage Data: Information on how you access and use our website, courses, or workshops, including IP addresses, browser type, device type, and browsing behavior.

  • Communication Data: Information you provide when you contact us, such as via email, surveys, or support tickets.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To process your transactions, deliver educational materials, manage your account, and provide customer support.

  • To Improve Our Offerings: To analyze usage trends, improve our content, website functionality, and user experience.

  • To Communicate with You: To send you updates about your account, promotional materials, newsletters, and other information that may interest you (with your consent).

  • For Legal and Compliance Purposes: To comply with legal obligations or respond to requests from law enforcement if necessary.

3. Sharing Your Information

We respect your privacy and do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist in the operation of our website, payment processing, customer support, and marketing efforts. These providers are only allowed to use your information for specific purposes and must keep it confidential.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, comply with a judicial proceeding, court order, or legal process.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you request to delete your account, we will take reasonable steps to remove your personal data, subject to any legal obligations.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies help improve your user experience by remembering preferences and providing personalized content. You can control cookie settings in your browser, but disabling cookies may limit some functionalities on the site.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include administrative, technical, and physical safeguards. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and request corrections if necessary.

  • Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails by following the unsubscribe instructions included in the email or by contacting us directly.

  • Cookie Preferences: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites, books, articles, or resources for continued education. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to read their privacy policies before submitting any personal information.

9. Children’s Privacy

Synaptic Harbor is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update the policy, we will post the new version on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.

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